Last updated: 27/11/2025

Welcome to www.puma-racing.com (“Website”), owned and operated by Puma Racing in collaboration with LDT (Lux Dei Tech) for development and maintenance purposes. By accessing or using this Website, you agree to be bound by the following Terms & Conditions. If you do not agree, please discontinue use immediately.

These Terms govern all use of the Website, including browsing, purchasing products (now or in the future), contacting customer support, or interacting with any features offered.

1. DEFINITIONS

  • “We”, “Us”, “Company” refers to Puma Racing.
  • “Website” refers to www.puma-racing.com.
  • “User”, “Customer”, “You” refers to any visitor, browser, or purchaser.
  • “Products” refers to all physical auto-parts sold on the Website including brake kits, calipers, rods, coils, and any future additions.
  • “Services” refers to browsing, contacting support, purchasing products, and accessing information on the Website.

2. ACCEPTANCE OF TERMS

By using the Website, you confirm that:

  1. You are at least 18 years old.
  2. You have read and understood all policies (Privacy, Cookies, Shipping, Returns, Warranty).
  3. You agree to comply with all applicable EU and Greek laws regarding online purchases and product use.

The Company may update these Terms at any time. Continued use implies acceptance.

3. USE OF THE WEBSITE

You agree not to:

  • Interfere with the Website’s security or performance.
  • Use automated tools (bots, scrapers) without permission.
  • Upload malicious code or attempt unauthorized access.
  • Misuse contact forms or communication tools.
  • Provide false or misleading information when making an inquiry or purchase.

The Company reserves the right to restrict access or terminate use if suspicious or abusive behavior is detected.

4. PROFESSIONAL INSTALLATION DISCLAIMER (VERY IMPORTANT)

All products sold by Puma Racing are professional-grade automotive parts intended for installation by qualified mechanics only.

By purchasing or using our Products, you acknowledge and agree that:

  • Incorrect installation can result in serious mechanical failure, property damage, or personal injury.
  • The Company does not cover damage caused by improper installation, unskilled handling, modifications, or use outside manufacturer specifications.
  • Customers must ensure installation is done by certified professionals in accordance with European safety standards.
  • The Company bears no liability for any accident, malfunction, or loss resulting from installation performed by anyone other than a qualified professional.

5. SAFETY & USE DISCLAIMER

Puma Racing provides high-performance auto parts. However:

  • Any performance gains or functionalities depend heavily on correct installation, vehicle condition, and environmental factors.
  • Products must be used only for their intended automotive purpose.
  • The Company is not responsible for:
    • misuse or abuse of the products,
    • modifications,
    • racing/track use damages,
    • compatibility issues due to vehicle modification.

All vehicle owners are responsible for ensuring that their use of aftermarket components complies with local road safety and legal requirements.

6. INTELLECTUAL PROPERTY

All Website content is the property of Puma Racing or LDT, including:

  • Texts, product descriptions
  • Logos and branding
  • Photos and media
  • Website layout and structure
  • Custom product images
  • Technical documentation

You may not copy, reproduce, edit, republish, or distribute any content without written permission from Puma Racing.

Any unauthorized use may result in legal action.

7. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

  • Puma Racing is not liable for indirect, incidental, or consequential damages.
  • Puma Racing is not responsible for vehicle damage, installer errors, or failure to follow instructions.
  • Puma Racing does not guarantee uninterrupted or error-free operation of the Website.
  • Product information is provided for general guidance and may contain technical inaccuracies or typographical errors.

Your sole remedy for issues related to the Website or Products is limited to:

  • Repair or replacement of faulty products (if covered by warranty), or
  • Refund as defined in the Returns Policy.

8. USER ACCOUNT OBLIGATIONS (FOR FUTURE E-SHOP USE)

If the Website introduces user accounts:

  • You must provide accurate and complete information.
  • You are responsible for maintaining the confidentiality of your login credentials.
  • Any activity under your account is your responsibility.
  • The Company may suspend or delete accounts if suspicious activity is detected.

9. ORDERING & PAYMENT (APPLIES WHEN E-SHOP IS ACTIVE)

When the e-shop goes live:

  • All orders will be confirmed via email or messaging (WhatsApp/Viber).
  • Payments will be processed securely through approved gateways.
  • The Company reserves the right to cancel any order due to stock limitations, suspected fraud, or pricing errors.

10. SHIPPING & DELIVERY

Shipping & delivery terms are defined in a separate Shipping & Delivery Policy, which forms part of these Terms.

By placing an order, you accept those conditions.

11. RETURNS & REFUNDS

Returns & refunds are governed by the Refund & Return Policy, which forms part of these Terms.

12. WARRANTY

Product warranty coverage is described in the dedicated Warranty Policy.

Improper installation or misuse voids any warranty.

13. THIRD-PARTY LINKS AND TRADEMARK DISCLAIMER

Puma Racing has no affiliation with Puma SE (the athletic apparel brand) or any other trademark holders unless explicitly stated.

Any references to third-party brands (compatibility, OEM references, etc.) are for informational purposes only.

The Website may link to third-party sites; users access them at their own risk.

14. GOVERNING LAW

These Terms are governed by:

  • Greek law, and
  • Applicable European Union consumer protection regulations.

Any dispute shall be resolved through the competent Greek courts.

15. CONTACT INFORMATION

For questions regarding these Terms or legal matters:

Email: contact@puma-racing.com
Company Website: www.puma-racing.com
Operated by: Puma Racing
Technical Partner: LDT (Lux Dei Tech)